The Bartender is responsible for overseeing bar and serving guests drinks and food while delivering exceptional customer service and maintaining a profitable operation.
- Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
- Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
- Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
- Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
- Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
- Answer guest’s questions regarding menu items and beverages served, their garnish, contents and preparation methods confidently and accurately.
- Utilize suggestive selling techniques to increase check averages.
- Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
- Check guest order prior to serving to ensure that appearance, temperature and portions are correct.
- Assist in maintaining beverage cost by reducing unnecessary waste.
- Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
- Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
- 1+ years of experience working in a resort bar environment.
- Must meet age requirements to serve alcohol as defined by state law.
Isla Bella Beach Resort is a 5 star 4 diamond resort located on its own private island in the Florida Keys. We are located in Marathon, FL with 199 guest rooms, spa, marketplace, several restaurants, 10,000 sq. ft. meeting space, and 5 pools. Check us out online at islabellabeachresort.com and become part of the family today!